1. General Terms Welcome to Alpha Rental Cars. By using our services, you agree to the following terms and conditions, which are set to ensure that your experience with us is seamless and satisfying. These terms govern the rental and purchase of vehicles provided by Alpha Rental Cars in the Kingdom of Tonga.
2. Vehicle Rental Eligibility
- You must be at least 21 years of age to rent a vehicle from Alpha Rental Cars.
- A valid driver’s license is required for all rentals. International drivers must present a valid passport along with a recognized international driver’s permit.
- Renters are required to provide a credit card in their name for payment and security deposit purposes.
3. Booking and Payment
- All bookings are subject to availability. We recommend advance booking to ensure availability of the vehicle of your choice.
- Payment must be made in full at the time of booking. We accept credit cards and other payment methods as indicated on our website.
- Rates include unlimited mileage unless otherwise stated. Fuel, insurance, and additional services may incur extra charges.
4. Vehicle Condition
- Alpha Rental Cars ensures that all vehicles are well-maintained, clean, and equipped with air conditioning, Bluetooth stereo connectivity, and other modern amenities.
- Upon vehicle collection, the renter must inspect the vehicle for any existing damage and report it to our staff. Failure to report may result in the renter being held responsible for damages incurred prior to the rental period.
5. Rental Period and Returns
- The rental period begins when the vehicle is collected and ends when it is returned to Alpha Rental Cars.
- Late returns beyond the agreed rental period may incur additional charges. If you anticipate a delay in returning the vehicle, please inform us as soon as possible.
- Vehicles must be returned with the same amount of fuel as at the time of collection unless otherwise agreed.
6. Insurance
- All rentals include basic insurance coverage. Additional insurance coverage is available for purchase at the time of booking.
- The renter is responsible for any damage, theft, or loss to the vehicle during the rental period that exceeds the limits of the insurance coverage.
7. Cancellations and Modifications
- Cancellations made more than 48 hours before the scheduled rental time will receive a full refund. Cancellations made within 48 hours may incur a cancellation fee.
- Any changes to your booking, such as extending the rental period or changing the vehicle, are subject to availability and may result in additional charges.
8. Vehicle Sales
- Alpha Rental Cars also offers vehicle sales. All vehicle sales are final, and vehicles are sold as-is, unless otherwise specified in a written agreement.
- Test drives and inspections are available before purchase. Buyers are encouraged to thoroughly inspect the vehicle before completing a purchase.
9. Prohibited Uses
- Vehicles must not be used for illegal activities, towing, racing, or off-road driving unless the vehicle is specifically designed for such use.
- Renters are prohibited from sub-leasing or transferring the vehicle to another party without prior approval from Alpha Rental Cars.
10. Liability
- Alpha Rental Cars is not liable for any personal injury, property damage, or loss of valuables that occur during the rental period, except as required by law.
11. Governing Law These terms and conditions are governed by the laws of the Kingdom of Tonga. Any disputes arising from the rental or sale of vehicles will be subject to the jurisdiction of Tongan courts.